What're the system requirements?
Microsoft Windows 2000/XP/2003/vista
Intel or AMD or compatible processors at 1000 MHz minimum
RAM 128 megabytes (MB)
Minimum 700 MB free hard disk space.

How is the Free version different from the purchased version?
A free version is available for all of our products. There are some limitations on our free version. ZIP Password Recovery Magic Free Version allows you to recover your password for free in 10 times. If you want to get the full function, please register the program.

I lost the password of my office file. How do I recover it ?
It's very easy to recover a password of office file. All you need to do is just to add your file to the operation window, and click the "Start" button to start your process.

Is there a user guide or manual available for this software?
You can download the User Manual from our Support Center. You also can use our Help file which is included in the toolbar after you launch in. If you still got some questions beyond these answers, please contact our support team at support@password-recovery-magic.com

How do I find out about new software updates?
We will send mails to our registered customers with new update release. If you do not want any disturbing in your personal email, you can stop it in the mail we sent you. You also can pay some attention to our website to see new update, tips, gift for customers and articles.

How to report bugs?
Please email any bugs to support@password-recovery-magic.com. Generally, you will get our support within 24 hours.

Is Technical Support provided?
Yes, FREE technical support is provided for registered users. If you have queries, suggestions or feedback, please feel free to contact our technical team: support@password-recovery-magic.com.